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Employee Benefits Division Location and Hours

Employee Benefits Division
200 N. Spring Street Room 867,
Los Angeles, CA 90012
Monday - Thursday, 9:00 a.m. - 12:00 p.m. & 1:00 p.m. - 4:00 p.m., Closed on Fridays

Most LAwell transactions can be conducted telephonically and/or electronically.
We strongly recommend making an appointment using the scheduling system below.
Email: per.empbenefits@lacity.org or use the email form below.

LAwell City Hall Staff

BENEFIT INQUIRES

Civilian & Sworn  
Phone: 978-1655 \ Email: per.empbenefits@lacity.org

COBRA

Jumaoas, Robyann (Management Assistant) 
Phone: 978-1631\ Email: robyann.jumaoas@lacity.org

LIFE INSURANCE CLAIMS

Jumaoas, Robyann (Management Assistant) 
Phone: 978-1631\ Email: robyann.jumaoas@lacity.org

SUPPORT PLUS

Collins, Brianna (Management Assistant) 
Phone: 978-1615\ Email: brianna.collins@lacity.org

LAwell SECTION SUPERVISOR

Tran, Chuong (Sr. Management Analyst)
Phone: 978-1611 \ Email: chuong.tran@lacity.org

TAX-ADVANTAGED ACCOUNTS

Phone: 978-1655 \ Email: per.empbenefits@lacity.org

CATASTROPHIC ILLNESS

Vasquez, Ted (Personnel Analyst) 
Phone: 978-1666 \ Email: ted.vasquez@lacity.org

BENEFIT PROTECTION PLAN

(for approved disability claims)
Jumaoas, Robyann (Management Assistant)
Phone: 978-1631\ Email: robyann.jumaoas@lacity.org

COMMUTEwell City Hall Staff

PARKING COORDINATOR AND
TRANSIT & PARKING SPENDING ACCOUNTS 

Ancheta, Anna (Benefits Analyst) 
Phone: 978-1595 \ Email: anna.ancheta@lacity.org

TRANSIT & PARKING SUPPORT

Cross, QueJonne (Benefits Specialist)
Phone: 978-1634 \ Email: quejonne.smith@lacity.org

MEMBER SERVICE SUPPORT

(213) 978-1634  Mon-Fri 8am to 5pm
Website:  https://lacommutewell.com/
Email: LACOMMUTEwell@lacity.org

COMMUTEwell SECTION SUPERVISOR 

Powell, Daniel (Sr. Personnel Analyst II) 
Phone: 978-1597 \ Email: daniel.powell@lacity.org

VANPOOL COORDINATOR

Verin, Francois (Benefits Analyst) 
Phone: 972-1593 \ Email: francois.verin@lacity.org

VANPOOL AND CARPOOL SUPPORT

Goza, Araceli (Senior Administrative Clerk)
Phone: 978-1634 \ Email: araceli.goza@lacity.org

LIVEwell Wellness Program City Hall Staff

Deferred Compensation City Hall Staff

DEFERRED COMPENSATION PLAN ADMINISTRATOR

Voya (844) 523-2457 Mon-Fri 6am to 5pm
Website: LA457.com

PENSION SAVINGS PLAN ADMINISTRATOR

ICMA
Website:  https://www.icmarc.org/lapsp.html

DEFERRED COMPENSATION RETIREMENT COUNSELORS

Phone: 213-978-1601

PROGRAM MANAGER 

Powell, Daniel (Sr. Personnel Analyst II) 
Phone: 978-1597 \ Email: daniel.powell@lacity.org

COMMUNICATIONS

Lan, Eric (Management Assistant) 
Phone: 978-1617\ Email: eric.lan@lacity.org

OPERATIONS

Lam, Mindy (Personnel Analyst) 
Phone: 978-1644 \ Email: mindy.lam@lacity.org

PARTICIPANT SERVICES

Guevara, Claudia (Benefit Specialist) 
Phone: 978-1636 \ Email: claudia.guevara@lacity.org

LAwell Benefits Services Center and Hours

Need to enroll into LAwell Benefits, report a qualifying life event or confirm your LAwell eligibility?
Log into your Benefits Central Portal or call the Benefits Services Center.

LAwell Program Benefits Services Center
833-4LA-WELL (833-452-9355)
Monday - Friday, 8:00 a.m. to 5:00 p.m.

LAwell Benefit Providers

VISION

Blue View Vision Care
LAwellvision.org
Phone: 877-635-6403

INSURANCE

Standard Insurance Company: Life Insurance, AD&D and Disability Insurance
standard.com/employee-benefits/city-los-angeles
844-505-6025 for general questions
800-843-7979 for evidence of insurability
800-527-0218 for travel assistance

SPENDING ACCOUNTS

Healthcare Flexible Spending Account
Dependent Care Reimbursement Account
Transit Spending Account
Parking Spending Account
wageworks.com
Phone: 877-924-3967

SUPPORT PLUS: EMPLOYEE AND FAMILY ASSISTANCE PROGRAM

Optum
LiveAndWorkWell.com/CityofLA
Phone: 800-213-5813 (Access Code: CityofLA)
EAP for Harbor Employees Only: 800-367-7474

HEALTH CARE MEMBER ADVOCATES

Anthem
Phone: (213) 200-2987
Email: Lorena.Gomez@anthem.com

Kaiser
Phone: (323) 219-6704
Email: LACity.Advocate@kp.org

MEDICAL

Anthem Vivity (LA & Orange Counties HMO)
anthem.com/ca/cityofla
Member Services: 844-348-6110

Anthem Narrow and Full
anthem.com/ca/cityofla
Member Services: 844-348-6111

Anthem PPO
anthem.com/ca/cityofla
Member Services: 833-597-2362

Kaiser Permanente HMO
my.kp.org/ca/cityofla
Member Services: 800-464-4000

DENTAL

Delta Dental PPO or Preventive Only
deltadentalins.com
Phone: 800-765-6003

DeltaCare USA DHMO
deltadentalins.com
Phone: 800-422-4234

Schedule an Appointment with LAwell Staff

Email the Employee Benefits Division

MOU & Union Contacts